Returns
Power Pedals - Tonaro Electric Bicycles.
Power bikes with exceptional quality and unbelievable value.
Powerpedals, your first choice for electric bicycles in Devon and the South West, are proud to present the amazing Tonaro range of electric bikes.
The patented crank drive technology enables you to cycle uphill with ease, and the three power settings allow you to select the level of power assistance required to cope with variations in terrain.
Tonaro e-bikes make cycling an option to many people, not just the lycra clad super fit. What’s more, you don’t have to reside in the southwest to benefit from Tonaro e-bike technology; we can deliver to all areas of the UK and beyond.
Click on the following links for more information about our range of power assisted bikes, power bike accessories, power bicycles and the environment and more information about Power Pedals.
Terms of replacements, refunds, cancellations and warranty:
Replacements will be issued when a product is delivered and there is a malfunction with the operation which is unable to be solved by way of replacement parts or advice. Shipping for the return of the bike and any replacement will be paid for by Powerpedals.
Refunds & Cancellations:
You may cancel your order within a 7 working day ‘cooling off period’ (excludes weekends and bank holidays) after receiving the goods, This will then be subject to a full refund including initial shipping price within 30 days of the goods being returned to us in as new condition.
It is the buyer's responsibility to return the goods to us, so please ensure you repackage the goods efficiently and take out courier insurance if returning by courier. We can also arrange the carriage back for you, but this is at a cost to yourselves.
If your order has not been despatched and you change your mind please contact customer care to cancel the order.
Damaged Goods:
Please check the delivery for obvious damages before signing for the item in good condition. If you do sign as damaged please notify us immediately. However you have 7 days to notify us and regardless of insurance we will still bear the responsibility to rectify any damages.
Faulty Goods On Arrival:
Please inform us as soon as reasonably possible of any fault with the product. We will then resolve the fault for you at our cost as quickly as possible.